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Elite support from Collibra Public Sector experts

Get the support you need quickly for continued mission success

Even the smoothest journeys can have a few bumps, whether it's getting started, tackling adoption challenges, or handling intricate customizations. Our dedicated, experts are ready to address any technical hurdles you encounter, fast.

Great support. Timely, accurate, friendly, patient. Thank you!

Collibra retail customer

Support plans and offerings

Choose the expert support and guidance that fits your needs

Standard Support

Included in all licenses

Get timely responses from our highly skilled technical support team.

Get answers on-demand with our online knowledge base.

Premium Support

Boasting a 99% customer satisfaction rate, our Premium Support plan builds upon the features of Standard Support with the following enhancements:

A dedicated technical expert who understands your environment and requirements

Prioritized support with faster response times and engineering assistance

Enhanced services including Coaching services and use case recommendations for great adoption.Unknown block type "sup", specify a component for it in the `components.types` option

Need enhanced security? Collibra offers support with trusted U.S. citizens on U.S. soil.

The road to Data Confidence. Get started today.